Contact & Company
Last updated: 2026-07-09
Company Information
Celestype is operated by Aurum Ocean Intelligence Ltd (金海匯智能) ("Aurum Ocean Intelligence", "we", "us", or "our"), a company registered in Hong Kong.
- Legal name: Aurum Ocean Intelligence Ltd (金海匯智能)
- Place of registration: Hong Kong
- Company number: 80620840-000-06-26-1
- Registered office: UNIT E19 2/F KOON WO INDUSTRIAL BUILDING 63-75 TA CHUEN PING STREET KWAI CHUNG HK
These company details are referenced by our other legal documents, including our Terms of Service, Privacy Policy, and Refund Policy, and are kept up to date on this page.
How to Reach Us
For most questions, the fastest way to reach us is by email, at the address that matches your topic:
- support@celestype.com — general support, questions about your account or an order, and refund requests.
- privacy@celestype.com — privacy questions, and data-subject requests such as access, correction, or deletion of your personal data.
We aim to acknowledge every email within a few business days. Complex requests, such as data-subject requests, may take longer to fully resolve, and we will keep you informed of progress if that is the case.